Nagpur Metro

Metro Plans WhatsApp Services for Booking Auto-Rickshaws Too

Metro WhatsApp Auto-Rickshaw Booking: The Nagpur Metro has taken a significant leap in digital convenience by launching a new WhatsApp ticketing system. This initiative, in collaboration with Billeasy, aims to revolutionize the way commuters book tickets and stay informed about their travel. Akash Patil, the founder and CEO of Billeasy, highlights the system’s multifaceted functionality, which includes not just ticket booking but also updates on metro schedules and maintenance. The goal is to extend this service to auto-rickshaws, creating a seamless travel experience for commuters from the metro station to their final destination.

A New Era of Ticketing

Introduction to WhatsApp Ticketing

The WhatsApp ticketing system is a groundbreaking move by MahaMetro to integrate digital solutions into public transportation. This service enables commuters to book their metro tickets through WhatsApp, making the process quick, easy, and accessible.

How It Works

  • Step 1: Scan the QR code available at all Nagpur Metro stations or send a “Hi” to +918624888568 on WhatsApp.
  • Step 2: You will be directed to the official WhatsApp account where you can initiate the booking process.
  • Step 3: Click on “Book Now” to access the list of stations.
  • Step 4: Select your departure and destination stations.
  • Step 5: Choose your preferred payment method, whether it’s online payment or UPI.
  • Step 6: Complete your payment, and you will receive a QR code ticket on WhatsApp.
  • Step 7: Scan this QR code at the metro gate to enter.

Expanding the Service to Auto-Rickshaws

Future Plans

Akash Patil has announced plans to extend the WhatsApp booking service to auto-rickshaws. This addition will allow commuters to book feeder services seamlessly, ensuring they can travel from the metro station to their final destination without any hassle.

Expected Adoption Rates

Initially, it is anticipated that 10% to 15% of commuters will use the WhatsApp ticketing facility. As awareness and familiarity with the service grow, these numbers are expected to increase significantly.

Current Adoption and Usage

Multiple Digital Options

Currently, around 40% of metro passengers use various digital options such as mobile apps, online payments, and MahaCards to book their tickets. The introduction of the WhatsApp ticketing system is expected to enhance these digital options, providing more convenience and flexibility to commuters.

MahaCard and QR Codes

Over 85,000 citizens have already received the MahaCard, with an average of 100 cards being issued daily. QR codes are also extensively used for making payments, further streamlining the ticketing process.

Inauguration and Support Metro WhatsApp Auto-Rickshaw Booking

Launch Event

The new WhatsApp ticketing system was launched by Union Minister for Road Transport and Highways, Nitin Gadkari. The event was attended by several dignitaries including MLA Mohan Mate, Collector Dr. Vipin Itankar, NMC Commissioner Abhijit Chaudhary, Director of Strategic Planning MahaMetro Anil Kokate, and Director of Projects Rajiv Tyagi.

Encouraging Digital Transactions

The number of metro passengers is on the rise, and with it, the adoption of cashless transactions. The WhatsApp ticketing system is a part of MahaMetro’s initiative to encourage digital mediums for buying tickets.

Discounts and Promotions

Weekend and Holiday Discounts

MahaMetro is offering a 30% discount on metro travel during weekends (Saturday and Sunday) and on gazetted holidays. This initiative is aimed at promoting the use of metro services and encouraging more commuters to switch to cashless transactions.

Ease of Payment

The WhatsApp ticketing system supports various payment methods, including debit cards, online payments, and UPI. This flexibility ensures that commuters can choose the payment option that suits them best.

The introduction of the WhatsApp ticketing system by MahaMetro marks a significant advancement in the digitalization of public transportation in Nagpur. By offering a convenient, fast, and user-friendly way to book metro tickets and stay informed, MahaMetro is setting a new standard for urban mobility. With plans to extend this service to auto-rickshaws, the future looks promising for seamless, integrated travel solutions.

1. How do I book a metro ticket using WhatsApp?

To book a metro ticket using WhatsApp, simply scan the QR code at any Nagpur Metro station or send a “Hi” to +918624888568. Follow the prompts to complete your booking and payment.

2. What payment methods are available for WhatsApp ticketing?

You can choose from various payment methods including online payment, UPI, and debit card options.

3. Will the WhatsApp ticketing system be extended to other services?

Yes, there are plans to extend the WhatsApp ticketing system to include auto-rickshaw bookings, providing a seamless travel experience from the metro station to your final destination.

4. Are there any discounts available for metro travel?

Yes, MahaMetro offers a 30% discount on metro travel during weekends (Saturday and Sunday) and on gazetted holidays.

5. How many people are currently using the MahaCard?

Over 85,000 citizens have received the MahaCard, with an average of 100 cards being issued daily.

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