Railways

Nagpur Railway Station Introduces Double-Decker Food Plaza After One-and-a-Half Years

Nagpur Railway Station has undergone a remarkable transformation with the inauguration of its state-of-the-art double-decker IRCTC Food Plaza. After a hiatus of nearly one-and-a-half years, the new facility has opened its doors to provide quality food services, enhance passenger convenience, and contribute significantly to the local economy. Let’s explore what makes this new development so special and why it’s bound to be a game changer for travelers passing through Nagpur.

A New Beginning for Nagpur Railway Station

For travelers using Nagpur Railway Station, access to high-quality food options had been a challenge ever since the previous food plaza ceased operations in April 2023. Passengers had to rely on basic meal outlets, which often lacked the variety and quality that many sought.

However, this changed on Saturday, with the inauguration of the double-decker food plaza on Platform No. 1 (West Side). This revamped facility promises much more than just filling your stomach—it’s here to redefine the passenger experience at Nagpur station.

Why the Delay?

The food plaza was out of service for over a year due to contract issues. The divisional commercial department had to repeatedly engage with IRCTC (Indian Railway Catering and Tourism Corporation) to resume services. Fortunately, this persistence paid off when the new contract was awarded to Haldiram, a global food giant, for a nine-year period. This marks a fresh beginning for the food plaza, much to the delight of Nagpur’s passengers.

Haldiram Takes Over: What’s New?

A Trusted Brand

Haldiram, known worldwide for its high-quality snacks and sweets, has taken over the operations of the Nagpur Railway Station food plaza. Their brand value brings a new level of trust to passengers looking for quality and variety.

Round-the-Clock Service

Whether you’re catching an early morning train or arriving late at night, the new food plaza ensures that you’ll always have access to delicious food, thanks to its 24/7 operating hours.

Multi-Level Dining Experience

This isn’t just any ordinary food outlet. The food plaza spans two floors, with the ground floor dedicated to takeaway and standing services, while the first floor offers a comfortable seating arrangement for those who prefer to dine in.

A Taste of Nagpur

Nagpur Railway Station’s new food plaza isn’t just about generic food. Haldiram has incorporated local flavors and favorites into the menu. You can now enjoy Nagpur’s iconic Santra Barfi and other goodies, available as gift packs for travelers who want to take a piece of Nagpur with them.

Boost to Non-Fare Revenue

The food plaza is not only a facility for passengers but also an important revenue source for the railway division. According to estimates, the facility is expected to generate over Rs one crore in non-fare revenue for the Central Railway’s Nagpur division.

This financial benefit will go a long way in supporting various initiatives at the station and improving other passenger amenities.

Employment Opportunities

Another significant advantage of the food plaza is the employment it brings to the city. Haldiram’s operation has led to the direct employment of around 60 individuals. These employees have been provided with QR code-enabled identity cards that offer details of their police verification and medical examination, ensuring a secure and efficient workforce.

State-of-the-Art Amenities

Dine-In and Takeaway

One of the standout features of this new food plaza is its dual service model. Passengers have the option to grab a quick bite on the go or sit down and enjoy a meal in a relaxed environment. Whether you’re in a rush or have some time to spare, the food plaza caters to all types of travelers.

Hygiene and Safety

The facility is equipped with a well-maintained washroom, ensuring cleanliness and convenience for diners. It also upholds high hygiene standards, a crucial factor for passengers who prioritize safety, especially in public places.

A Look at the Past

The previous food plaza at Nagpur Railway Station, operated by Comsome, had been non-operational since April 2023. This left a gap in passenger services, leading to dissatisfaction and inconvenience. The reopening of the facility, now under the trusted management of Haldiram, is a welcome relief for passengers.

Convenience for All Passengers

Nagpur Railway Station sees a high footfall of passengers from all over the country. The re-opening of this food plaza is set to offer a more streamlined and enjoyable experience, especially for those on long journeys who rely on railway food services for meals.

Catering to All Budgets

The food plaza ensures accessibility for all types of travelers. While branded services by Haldiram offer premium options, the presence of affordable meal outlets like Jan Ahar ensures that even budget-conscious passengers have plenty of choices.

Looking Ahead

The double-decker food plaza at Nagpur Railway Station symbolizes much more than just a place to eat. It represents progress, convenience, and an improved passenger experience. With the involvement of an established brand like Haldiram, passengers can now expect a reliable, high-quality dining experience every time they pass through Nagpur station.

The newly inaugurated double-decker food plaza at Nagpur Railway Station is set to be a game changer. Managed by Haldiram, it promises to provide round-the-clock food services, cater to both dine-in and takeaway preferences, and enhance the overall passenger experience. With its state-of-the-art facilities, employment generation, and boost to non-fare revenue, this development represents a significant improvement in the amenities available at the station.

  1. What is special about the new food plaza at Nagpur Railway Station?
    The food plaza, operated by Haldiram, offers round-the-clock food services, a dual-level dining experience, and includes Nagpur’s famous Santra Barfi on its menu.
  2. Where is the food plaza located at Nagpur Railway Station?
    The food plaza is situated on Platform No. 1 (West Side) of Nagpur Railway Station.
  3. Who is managing the food plaza at Nagpur Railway Station?
    The food plaza is managed by the global food giant Haldiram under a nine-year contract.
  4. What types of food services are available at the food plaza?
    The facility offers both dine-in and takeaway services, catering to passengers with different needs.
  5. How many people have been employed at the food plaza?
    The food plaza has created job opportunities for around 60 people.

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