Railways

Central Railway Nagpur Division Appeals to Passengers: Ensure Safe Food Consumption

Ensuring Safe Food Consumption on Central Railway Nagpur Division

The Central Railway Nagpur Division is committed to ensuring the safety and well-being of its passengers, both on trains and at station premises. In line with this commitment, the division appeals to all travelers to purchase food items and beverages exclusively from authorized vendors. This measure is essential to guaranteeing the quality and hygiene standards of the consumables offered to passengers.

Importance of Purchasing from Authorized Vendors

It is crucial for passengers to understand the significance of purchasing food and beverages from authorized vendors. These vendors adhere to strict guidelines set by the railway authorities to maintain hygiene and quality standards. By buying from authorized sources, passengers can trust the safety and freshness of the products they consume during their journey.

Verifying Stickers on Cooked Food Packages

Passengers are urged to check for stickers on cooked food packages, indicating the date and time of cooking. This information is vital as it ensures that the food is fresh and safe for consumption. Any food items lacking this sticker should be avoided, as their freshness cannot be guaranteed. Additionally, passengers should consume food within four hours from the cooking time to ensure optimal safety and quality.

Authorized Packaged Drinking Water

In addition to food items, passengers should only purchase Rail Neer packaged drinking water, which is authorized by the Central Railway Nagpur Division. This water undergoes stringent quality checks to ensure its purity and safety for consumption. Opting for authorized packaged water helps prevent the risk of waterborne diseases and ensures a refreshing journey for passengers.

Vendor Verification and Complaint Procedure

Passengers are encouraged to verify vendor identity cards before making any purchases. This step ensures that they are dealing with authorized vendors approved by the railway authorities. Furthermore, if passengers encounter any issues regarding food quality or vendor conduct, they can dial 139 or log complaints on the RailMadad portal for prompt assistance and resolution.

Recent Incidents and Railway Response

Recent incidents highlight the importance of adhering to these guidelines. During a drive conducted on May 11, 2024, the railway squad apprehended 21 unauthorized vendors selling cooked food items, unauthorized brand water bottles, packaged snacks, soft drinks, and tea/coffee illegally. Similarly, on May 13, 2024, at Ballarshah station, the Commercial team confiscated 8 boxes of Sunrich packaged drinking water bottles being transported illegally onto the platform. These incidents underscore the necessity of vigilance and adherence to safety protocols.

Prioritizing Passenger Safety

The Central Railway Nagpur Division reaffirms its commitment to passenger safety and well-being. By purchasing food items and beverages only from authorized vendors, passengers contribute to maintaining high standards of hygiene and quality throughout their journey. The division urges travelers to remain vigilant and report any irregularities or concerns to the relevant authorities for immediate action.

1. Why is it important to purchase food items only from authorized vendors?

  • Purchasing from authorized vendors ensures that food meets strict hygiene and quality standards, safeguarding passenger health.

2. What should passengers do if they encounter unauthorized vendors or suspect food safety issues?

  • Passengers should report unauthorized vendors or food safety concerns by dialing 139 or logging complaints on the RailMadad portal for prompt assistance.

3. How can passengers verify the authenticity of vendors?

  • Passengers should verify vendor identity cards before making any purchases to ensure they are dealing with authorized vendors approved by the railway authorities.

4. What steps can passengers take to ensure the safety of packaged drinking water?

  • Passengers should only purchase Rail Neer packaged drinking water, which is authorized by the Central Railway Nagpur Division, to ensure its purity and safety for consumption.

5. Why should passengers consume cooked food within four hours from the cooking time?

  • Consuming cooked food within four hours from the cooking time helps ensure its freshness and safety, minimizing the risk of foodborne illnesses.

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